General resources to help you

Microsoft 365 (formerly Office ) free!

Everyone seems to think you have to pay to use Word, Outlook, Excel, Powerpoint…. Well you don’t! You just need a Microsoft Account (Hotmail, Live or Outlook) to access the web based version. And you get 5Gb of free cloud storage.

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This is the most popular search engine. Others are available, but this is the main starting point for most people. You can also search for images or use Google Lens to search on a photo on your phone, translating street signs, scanning QR codes etc.

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Translate texts & full document files instantly. Accurate translations for individuals and teams. Millions translate with DeepL every day.

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How to videos on day to day tasks, reviews, education and more. Just be mindful that not everything you see is true. Make sure you fact check things.

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Wikipedia is a free online encyclopedia, created and edited by volunteers around the world.

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Use Google Maps for planning routes, checking public transport times, using Street View to familiarise yourself with an area, helping if you get lost and more.

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The British Broadcasting Corporation, or BBC for short, are a TV and radio broadcaster. Online they offer video and audio streaming of their services, which do still require a TV license. They also offer news and weather reporting.

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Trustpilot is a reviews website, allowing users to post reviews of businesses worldwide. This is a good place to check out a business before using them.

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PayPal is a financial company allowing businesses and users to easily transfer money online. It is a common payment method offered by businesses as an alternative to giving them your credit card details directly.

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Amazon are a massive worldwide online retailer. As well as selling products directly, they offer a marketplace for other users and businesses to sell new and used products to consumers. They offer many other services, including Kindle eBooks, Prime Video and Audible audio books.

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eBay are a worldwide online auction site. It allows individuals and businesses to sell items online, and is commonly used by people to buy and sell used items like books, toys and electronics.

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Argos are a catalogue based retailer who were founded in 1972. Today they are also an online retailer, allowing customers to get products delivered to their home or collect from a store.

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